Responsible Gaming
Gambling Should Be Entertainment
At Grosvenor Casino, we believe that gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. It's important to gamble within your means and only with money you can afford to lose.
We are committed to promoting responsible gambling practices and providing support to our players. Please read the information below to understand how you can gamble safely and responsibly.
Age Verification
You must be at least 18 years old (or the legal gambling age in your jurisdiction) to use Grosvenor Casino or any affiliated services on footyreport.net.
We take age verification seriously and conduct checks to ensure all our players meet the legal requirements. If you are under the legal gambling age, please do not attempt to gamble.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognise any of the following signs in yourself or someone you know, it may be time to seek help:
- Spending more time or money gambling than intended
- Repeatedly trying to cut back or control gambling without success
- Chasing losses by gambling more to try to recover lost money
- Hiding gambling activities from family, friends, or partner
- Gambling to escape problems, stress, anxiety, or depression
- Borrowing money to gamble or pay gambling debts
- Neglecting work, school, relationships, or hobbies due to gambling
- Experiencing withdrawal symptoms when not gambling
- Feeling anxious, irritable, or restless when trying to reduce gambling
- Lying about the extent of your gambling activities
If you've identified with any of these signs, please consider reaching out for support.
Self-Help Tools & Player Protections
Grosvenor Casino and our affiliate partners provide several tools to help you gamble responsibly:
- Deposit Limits: Set a maximum amount you can deposit in a day, week, or month
- Loss Limits: Set a maximum amount you're willing to lose in a given period
- Spending Tracker: Monitor your gambling activity and expenditure
- Reality Checks: Receive notifications during your gaming session to remind you how long you've been playing
- Self-Exclusion: Temporarily or permanently exclude yourself from gambling if you need a break
- Time-Out Period: Take a cooling-off break from gambling for a set period
These tools are available on the Grosvenor Casino platform. We encourage you to use them if you feel your gambling is becoming problematic.
Support & Help Resources
If you're struggling with gambling, confidential help and support are available. Here are the key organisations we recommend:
United Kingdom
- GamCare – Free, confidential support and counselling
www.gamcare.org.uk
Telephone: 0808 8020 133 (free, 24/7) - GamStop – National self-exclusion scheme for online gambling
www.gamstop.co.uk
Allows you to self-exclude from all licensed UK online gambling operators - Gamblers Anonymous – Free peer support groups
Telephone: 020 7384 3040 - National Problem Gambling Clinic – NHS specialist treatment
Telephone: 020 7054 2000
International Support
- Australia: Gambling Help Online
www.gamblinghelponline.org.au - Canada: Responsible Gambling Council
www.responsiblegambling.org - United States: National Council on Problem Gambling
www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 - Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Telephone: 0800 1 372 374
All support is confidential and free. Help is available 24/7 in most cases.
Do You Need Help?
If you or someone you know is struggling with gambling, please don't suffer in silence. Reaching out for help is a sign of strength, not weakness.
Contact one of the organisations above today. They have trained advisors ready to listen and help you take control of your gambling.
Remember: problem gambling is treatable, and recovery is possible with the right support.
Our Commitment
Grosvenor Casino is committed to operating responsibly and supporting our players' wellbeing. We comply with all UK Gambling Commission regulations and are dedicated to preventing problem gambling through education, tools, and signposting to professional support services.